Terms and Conditions

Effective Date: 03/04/2025

Website: https://nswdeveloper.com/
Contact Email: contact@nswdeveloper.com

Welcome to NSW Developer. These Terms and Conditions govern your use of our website, services, and any transactions conducted with us. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our services.

1. General Information

We provide IT services, including but not limited to software development, cybersecurity solutions, website development, and technical consulting.
Our services are available to both businesses and individuals, subject to eligibility.

2. User Responsibilities

You must be at least 18 years old to use our services.
You agree to provide accurate and complete information when creating an account or making a purchase.
Any misuse of our services, including fraudulent activities, is strictly prohibited.

3. Payment Terms

All payments must be made in accordance with the pricing structure specified on our website or agreed upon in a formal contract.
We accept payments via Stripe and other approved payment gateways.
Recurring payments may be charged automatically, and you can cancel subscriptions by providing prior notice as specified in our cancellation policy.

4. Refund and Cancellation Policy

We offer refunds as per the terms mentioned on our refund policy page.
Refunds will only be processed if the service has not been delivered or in cases of non-compliance with contractual obligations.
Cancellations must be requested within 14 days before the next billing cycle to avoid charges.

5. Chargeback Policy

Chargebacks filed without first contacting us for a resolution will be considered fraudulent and may result in account suspension.
If a chargeback occurs, we reserve the right to investigate and dispute the claim with the payment processor.
We encourage customers to contact our support team for any billing issues before disputing a charge.

6. Intellectual Property

All content, trademarks, and intellectual property displayed on our website are the sole property of NSW DEVELOPER unless stated otherwise.
You may not copy, distribute, or modify any content without prior written consent.

7. Service Availability and Limitations

While we strive to provide uninterrupted services, we do not guarantee 100% uptime.
We reserve the right to suspend services for maintenance, upgrades, or unforeseen technical issues.

8. Data Protection & Privacy

Your data is handled in compliance with our Privacy Policy, which outlines how we collect, store, and use personal information.
We implement security measures to protect user data but cannot guarantee complete security.

9. Prohibited Activities

Users may not engage in illegal, abusive, or fraudulent activities through our services.
Any violation of applicable laws or Stripe’s Acceptable Use Policy may lead to termination of services.

10. Limitation of Liability

We shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services.
Our total liability is limited to the amount paid for the specific service.

11. Dispute Resolution

Any disputes shall be resolved through arbitration in accordance with Australian laws.
Customers are encouraged to contact us first to resolve any issues amicably.